Job Description

Job description

JOB TITLE : Computer Operator II (REMOTE POSITON)

Corporate Office is located in Jefferson City, MO

Non-Exempt - Hourly/Full -Time Position (1:30 p.m. to 10:00 p.m.)

Competitive Benefit Package; Good Team Environment

Under moderate supervision, utilizing established programs and procedures. Monitors computer and peripheral equipment and researches error messages for Data Center. Supports banking and credit union customers nationwide.

• Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.
• Utilizes scripted instructions to perform routine processing functions to meet deadlines or standards.
• Provides support to customers and internal users in a courteous and professional manner.
• Monitors the console and other online systems. Responds with appropriate actions and escalation.
• Follows established guidelines to ensure security of data and computer systems.
• Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift.
• Contacts the Operations Unit Manager for assistance as needed.
• Manages a Windows Server environment.
• High school diploma or equivalent required. Associate degree preferred.
• Minimum of 1-2 years of experience in a related field; or
• An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on generally routine assignments, occasionally deviating from defined procedures.
• Able to type accurately and efficiently.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Typical office setting with environmentally controlled conditions.
• Able to work extended hours as business needs dictate.
• Weekend or shift work may be required.

In performance of their respective responsibilities, all employees are expected to:

• Complete quality work within deadlines.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Communicate and coordinate work efforts with other employees, customers and suppliers.
• Perform other duties as assigned.
• Attend work regularly based on the assigned schedule.

Mail Resume and Letter of Interest to:

Human Resources

CSPI, 805 W. Stadium Blvd.

Jefferson City, MO 65109

or email: psmith@cspiinc.com

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